Machine service

All-round service for machine purchases

Professional and comprehensive service for our customers has always been a mainstay of our business. Together with our cooperation partner 5X Machines GmbH, we offer you a professional service precisely tailored to your needs when you purchase a machine - from the inspection of the used machine of your choice to dismantling and transport to professional commissioning.

Buying used machinery with us, you are on the safe side!

Overview
of our services
pruefung-wartung
Inspection
and maintenance
Inspection and maintenance
abbau
Dismantling
the machine
Dismantling the machine
aufladen
Loading
and securing
Loading and securing
transport
Transportation
including insurance
Transportation including insurance
abladen
Unloading
and placement
Unloading and placement
aufbau
Assembly
and commissioning
Assembly and commissioning
reinigung
Cleaning
Cleaning

Perfectly fitted service: The Stenzel service packages

Our service packages are suitably tailored to the different needs of our customers.
You would like to organize the transport yourself or have the maintenance of a used machine carried out by your own technicians?
From the low-cost Basic Package to the comprehensive Premium Package, you will always receive the right combination of services with an optimum cost-benefit ratio when you purchase a used machine.

Not all our machines are offered with all service packages. This can be seen in the individual offers.
If you have any questions, please do not hesitate to contact us.

Service Package Basic
Service Package Advanced
Service Package Premium
abbau
Dismanteling

of the machine including transport securing of all axes and packing of the individual parts.¹

Service Package Basic
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Service Package Advanced
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Service Package Premium
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aufladen
Loading

of the machine onto the truck.²

Service Package Basic
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Service Package Advanced
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Service Package Premium
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transport
Transport

to you including transport insurance for the full purchase amount.³

Service Package Basic
Service Package Advanced
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Service Package Premium
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abladen
Unloading and placement

on site and bringing in the machine by technicians.⁴

Service Package Basic
Service Package Advanced
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Service Package Premium
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aufbau
Installation

and commissioning of the machine at the site.⁵

Service Package Basic
Service Package Advanced
Service Package Premium
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pruefung-wartung
Inspection and maintenance

of the machine.⁶

Service Package Basic
Service Package Advanced
Service Package Premium
check
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reinigung
Cleaning

the machine at your location.⁷

Service Package Basic
Service Package Advanced
Service Package Premium
check
check
Notes:
¹ Dismantling of the machine in its as-is condition. No cleaning will be done.
² All transport locks and lifting equipment remain our property and will be returned to us by the buyer.
³ We are not responsible for delays of transport companies and will not bear any costs in case of delay.
⁴ Paths must be level and free of objects. Cranes and forklifts will be provided by arrangement.
⁵ Should the commissioning exceed the specified duration for reasons beyond our control, the costs must be invoiced additionally according to corresponding assembly rates. These can be found below. Commissioning does not include repairs of the machine. The machine is purchased in the same condition as it was at the time of inspection. However, we are happy to offer appropriate repairs as required.
⁶ The preparation of a geometry protocol before dismantling is possible and can be offered separately. This serves as a basis for commissioning at your site. We are happy to offer you maintenance packages. The corresponding parts must be ordered by you from the manufacturer.
⁷ This is not carried out by our service technicians, but by an appropriate reigung team on a separate date.

Service rates domestic: 75,- Euro per driving hour + 0,9 Euro per driven kilometer, 85,- Euro per working hour, 140,- Euro overnight flat rate.
Find machines on www.stenzel.de

Using our search engine, you can easily find the right machine for your needs in our stock of hundreds of used machine tools.

Within a short time you will receive your personal, detailed offer with exact technical specifications, pictures and additional services by e-mail. In addition, we will be happy to advise you individually in Innerhalb kurzer Zeit erhalten Sie von uns per E-Mail Ihr persönliches, ausführliches Angebot mit genauen technischen Spezifikationen, Bildern und Zusatzleistungen. Darüber hinaus beraten wir Sie gerne individuell in einem persönlichen Gespräch. Sprechen Sie uns an!a personal meeting. Talk to us about it!

Find a used machine
Find a used machine